Terms & Conditions

Effective Date: 2025
Business Name: Clickora
Email: info@clickora.co.uk
Phone: 01246 720464

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the services provided by Clickora (“we”, “us”, or “our”) and form a legally binding agreement between you (“you” or “the client”) and Clickora. By engaging our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not proceed with our services.

2. Acceptance of Contract Terms

Upon confirmation to proceed with Clickora’s services, a formal service contract will be issued. This contract will detail the services to be provided, fees, timelines, and relevant terms. The client is required to sign and return the contract before any work will commence.

By signing the contract, the client agrees to be legally bound by both the terms in the contract and these general Terms & Conditions.

3. Scope of Services

Clickora provides social media marketing services, which may include:

Content creation

Account management

Paid ad campaigns

Audience engagement strategies

Analytics reporting

Consultancy and digital branding advice

The exact scope of services will be clearly defined in the signed agreement between Clickora and the client.

4. Client Responsibilities

The client agrees to:

Provide all requested materials, branding assets, logins, and information in a timely and accurate manner

Ensure all content or assets provided are either owned by the client or appropriately licensed for use

Cooperate with us to allow delivery of services without unnecessary delay

Abide by all relevant social media platform terms and community standards

Clickora is not liable for any consequences resulting from false, incomplete, or delayed information or materials provided by the client.

5. Payments and Fees

Payment terms will be specified in your individual contract or proposal.

Unless stated otherwise, all invoices are payable within 7 days of issue.

We reserve the right to suspend or delay services in the event of late or non-payment.

All deposits, retainers, or pre-paid packages are non-refundable unless otherwise agreed in writing.

Late payments may be subject to statutory interest and administration fees in accordance with the Late Payment of Commercial Debts (Interest) Act 1998 (UK).

6. Intellectual Property

You retain ownership of all original assets and materials provided to us.

Unless otherwise stated, Clickora retains full ownership of any strategies, templates, reports, or digital assets created by us.

Upon full payment, you are granted a non-exclusive, non-transferable licence to use our deliverables for their intended purpose only.

You may not resell, distribute, or replicate Clickora’s work without our express written consent.

7. Limitation of Liability

To the fullest extent permitted by law:

Clickora shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, business interruption, or reputational harm.

Clickora makes no guarantees regarding social media results, engagement growth, or return on investment unless explicitly stated in writing.

We are not responsible for performance changes, suspensions, or bans imposed by third-party platforms (e.g., Facebook, Instagram, TikTok).

All services are provided “as-is,” and we disclaim any warranties, express or implied.

8. Confidentiality

Both parties agree to keep confidential all information disclosed during the course of the engagement that is either marked as confidential or would reasonably be understood to be confidential. This includes, but is not limited to, business strategies, passwords, pricing, campaign data, and intellectual property.

9. Termination

Either party may terminate the agreement with 14 days’ written notice.

Upon termination, the client remains liable for all work completed and time spent up to the termination date.

In the event of client misconduct, breach of contract, or non-payment, Clickora reserves the right to terminate the agreement immediately and withhold all deliverables until outstanding fees are settled.

10. Force Majeure

Clickora is not liable for any failure or delay in providing services where such failure results from events outside our reasonable control, including (but not limited to): natural disasters, pandemics, internet outages, strikes, platform outages, or government restrictions.

11. Data Protection

Clickora complies with the UK GDPR and Data Protection Act 2018. For full details on how we collect and handle personal data, please refer to our Privacy Policy.

12. Governing Law

These Terms and all related agreements shall be governed by the laws of England and Wales. Any disputes arising from this agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Any changes will be published on this page with a revised “Effective Date.” Continued use of our services indicates your acceptance of any changes made.

14. Contact

If you have any questions regarding these Terms & Conditions or your agreement with Clickora, please contact us:

Clickora
📧 Email: info@clickora.co.uk
📞 Phone: 01246 720464